- What do you say when someone asks how much something costs?
- How do you deny a request?
- How do you reject someone nicely?
- How do you tell a customer you can’t lower your price?
- How do you respond when someone asks to lower your rate?
- How do you deal with a cheap customer?
- How do you respond when clients say your price is too high?
- How do you negotiate with clients?
- How do you tell a customer you Cannot help them?
- How do you politely haggle?
- How do you deny a discount request?
What do you say when someone asks how much something costs?
Just say, “You know, talking about the cost of things really makes me feel uncomfortable so since I consider you a friend, I am going to avoid that discomfort.
I just don’t want to talk about money.” Then have a different subject ready and immediately plow into a new subject to avoid a different kind of discomfort..
How do you deny a request?
Their best tips are below.Genuinely hear their request.Focus on what you CAN do.Be gentle and provide next steps.Don’t waste time, but don’t burn bridges either.Decline with gratitude.Offer alternatives.Position yourself as the expert.Be clear, transparent and upfront.More items…•
How do you reject someone nicely?
7 expert tips to reject someone nicelyBe honest. They don’t say that honesty is the best policy for nothing. … Prepare yourself. … Do it face to face. … Stick with “I” statements. … Know that what you’re feeling is normal. … Avoid putting it off. … Don’t give false hope.
How do you tell a customer you can’t lower your price?
3 Ways to Avoid Lowering Your Prices for CustomersLet the client win on something other than price. You don’t want to get this conversation into a bargaining war. … Open up product offerings. Don’t lower your price–instead, offer more lower-value products. … Agree, then defend. Some buyers will just keep going after you until you finally have to talk about the price.
How do you respond when someone asks to lower your rate?
You could say, “This is the best price we can do for the scope of services we’re offering. Now if you want less scope, we could certainly reduce the price. If you want to add scope, we could reduce the price as well to the extent that it afforded us an additional economy of scale.
How do you deal with a cheap customer?
In other words, the way to deal with cheap customers is to reframe the problem….Get ‘cheap customers’ to buy, by minimizing their buying painReframe your product’s value. … Bundle products to reduce recurring pain points. … Pay attention to the details.
How do you respond when clients say your price is too high?
Your Price Is Too High! Five Tips for Handling the Most Common Sales ObjectionStep 1: Talk it over first. … Step 2: Be 100% committed. … Step 3: Don’t assume anything. … Step 4: Find out what “too high” really means. … Last but most definitely not least, listen to the answer the client gives you.
How do you negotiate with clients?
Here are some tips for negotiating a winning scenario that can help keep both you and your customer happy.Ask questions. … Avoid negotiating on price alone. … Make smart concessions. … Be transparent about your dual needs. … Keep the negotiation going for as long as possible. … Always put the relationship first.
How do you tell a customer you Cannot help them?
8 Ways to Say No to Customers with ExamplesSay “No” without actually saying “No” When you break negative news to clients you want to soften the blow and show them you understand their concerns. … Clarify things before you say “No” … Begin with empathy. … Explain things carefully. … Offer alternatives. … Listen to your customers. … Do your best to solve the issue. … Follow up.More items…•
How do you politely haggle?
To be successful, here are seven strategies to use to get the price you want.Fall in like — not in love — with an item. … Do your research before you go. … Pick the right time to haggle. … Ask the salesperson first, then the manager. … Make an offer they can’t refuse.
How do you deny a discount request?
Keep your cool when saying no. If you absolutely have to reply negatively to the customer’s request for a discount, do so politely. Say you’re sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.